This policy explains how Edge HR, run by Anuj Gupta, a sole proprietor who owns and runs edgehrms.in, with a business address at 404, B1, ITS Enclave, Delhi 110059 ("Edge HR", "we", "us"), handles personal data. It covers visitors to this website, our customers, and the employees of our customers whose data is stored in Edge HR.
1. Two different roles
Website and sales enquiries: when you visit this site or contact us, we decide how your data is used. This policy applies directly to you.
Employee data inside Edge HR: when a company uses Edge HR to manage its employees, that company decides what data is collected and why. We process that data only on the company's instructions, under our agreement with them. Employees should contact their employer first with questions about their HR data.
2. What we collect from website visitors
- Details you send through the contact form: name, work email, phone number, company name, company size and your message
- Messages you send us on WhatsApp or by email
- Basic technical data such as browser type and pages visited, used to keep the site working and secure
3. What our customers store in Edge HR
Depending on what a customer uses, this may include employee names, contact details, dates of birth, job and attendance records, leave, salary and bank details, PAN, Aadhaar, UAN and ESI numbers, tax declarations, documents and photos.
4. How we use data
- To reply to enquiries, give demos and send quotes
- To set up, run, support and secure Edge HR for our customers
- To send service messages such as invoices and important updates
- To meet legal, tax and accounting obligations
We do not sell personal data, and we do not use customers' employee data for marketing.
5. Who we share it with
- Hosting and infrastructure providers that run Edge HR on our behalf
- Service providers that deliver emails and form submissions for us
- Professional advisers, and authorities where the law requires it
Each provider may use the data only to provide its service to us.
6. How long we keep it
Enquiry details are kept for up to 24 months unless you become a customer. Customer data is kept for as long as the customer's account is active. When a customer leaves, we provide an export and then delete their data within 90 days, except where the law requires us to keep it longer.
7. Security
Each customer's data is held in a separate database, with encrypted connections, role-based access, automatic backups and logged changes. See our security page for details.
8. Your rights
Under India's Digital Personal Data Protection Act, 2023, you can ask to access, correct or erase your personal data, and to withdraw consent where we rely on it. Employees of our customers should send such requests to their employer, and we will help the employer respond.
9. Contact and grievances
For privacy questions or complaints, write to our grievance officer, Anuj Gupta, at privacy@edgehrms.in, or by post to 404, B1, ITS Enclave, Delhi 110059. We aim to respond within 30 days.
10. Changes to this policy
We may update this policy. The date at the top shows when it last changed, and we will tell customers about significant changes.